Refrigerated food delivery truck driving on a city street

Surfact for food retail & restaurant delivery

On the pallet. In the van. Across the whole fleet.

Emma rides on the pallet for product-level proof, or mounts inside the reefer or van for compliance across the whole fleet. It is brand agnostic: Carrier, Thermo King, Mitsubishi, Zanotti or an unbranded box body all report the same way, because Emma never touches the fridge unit. It works like your cellphone, straight onto 4G/5G with no hub, gateway or cabling. No buttons to press, nothing to download, no manual errors. Just live temperature all the way to the shelf and the kitchen door.

Talk to sales

Pallet

Level monitoring, per load

Any fleet

Carrier, Thermo King, Mitsubishi

Zero

Buttons for the driver

Real time

Data, not end-of-day files

Two placements, one device

Pallet level, or fleet wide.

Put Emma on the pallet and you monitor the goods themselves, drop by drop. Mount it inside the reefer or van and you cover the vehicle, every load it carries, for as long as it runs. Same device, same software, under ten seconds either way, and no hub or gateway in the vehicle because Emma connects on its own like a cellphone.

Pallet, roll cage or crate level monitoring
Mounts inside any reefer, van or box body
Brand agnostic: Carrier, Thermo King, Mitsubishi, Zanotti
Works like your cellphone, no hub, gateway or cables
Owned, leased and subcontracted vehicles alike

The problem

Food distribution is measured in drops, not in shipments.

A grocery round can be up to forty back doors before lunch in the city, or just a few drops spread over several hours out in the country, with pallets split, moved and reloaded on the way. The fridge unit reports the box. Nobody reports the goods.

Emma has no interface to get wrong. It wakes with the load, reports the whole way, and gives quality, operations and the retailer the same record at the same time.

One trailer sensor is not one temperature

A single probe in the roof of the box says nothing about the pallet by the door that sat warm through a long rural leg or a dozen city stops.

Third-party fleets are a blind spot

Most grocery volume moves on hauliers you do not own. If the data belongs to their telematics, you are trusting a promise instead of a record.

Mixed fridge brands, mixed data

Carrier on some units, Thermo King and Mitsubishi on others, each with its own portal and export format. Nobody gets one picture of the fleet.

Manual loggers get skipped

Up to forty drops before lunch in the city, or a handful of drops spread over several hours out in the country. Either way a logger that has to be started, stopped and downloaded leaves gaps, and those gaps are procedural, not technical.

Emma Smart Tracker on top of a pallet of strawberry punnets — Placed on top of the pallet with the berries, not bolted to the vehicle.

Emma Smart Tracker on top of a loaded pallet of lemons — One tracker on top of the pallet, riding all the way to the back door.

Refrigerated trailer driving on a road through a Norwegian fjord valley

The same tracker that rides the pallet on the trunk route stays with it through the depot and out on the delivery round, so the record never breaks.

Nothing to operate

No buttons. No manual errors.

Always on, always reporting. There is no start, no stop, no dock and no file for anyone to forget, mislabel or lose on a busy morning.

Emma Smart Tracker held in a hand, showing its recycled ocean plastic housing

Onto the pallet

Emma rides with the goods on the pallet, in the roll cage or in the crate, so the temperature you record is the temperature of the product, not the air near the ceiling.

Or inside the van

Peel and place it on the inside wall of any reefer, van or box body. Carrier, Thermo King, Mitsubishi, Zanotti or unbranded, it makes no difference, because Emma never wires into the fridge unit.

Always on, no buttons

Works like your cellphone. Emma connects straight to 4G/5G with no hub, gateway or cables, and reports temperature, position, light and shock by itself, in real time. Nothing to start, stop, dock or download.

Proof at the back door

The chain is documented right up to the shelf and the kitchen door, so goods-in accepts on data and a dispute is settled with a record instead of a phone call.

One source of truth

Quality and ops, looking at the same screen.

Every van, pallet and third-party unit on one live map
Alerts before the load goes out of spec, not after
Quality gets the audit trail, ops gets the live view
Open APIs into your TMS, WMS or ERP, nothing re-keyed

Emma Software shown across desktop, tablet and phone

Who it serves

Control over the fleet you do not own.

Most grocery and foodservice volume moves on third-party hauliers. When the tracker belongs to your goods rather than their vehicle, you can see whether the job was actually done, on every lane, on data you own.

Quality teams

A continuous, time-stamped record per pallet and per delivery, with excursion handling and retained reports. HACCP evidence is a by-product of the delivery, not a job afterwards.

Operations teams

Live temperature and position across the whole round, short city runs and long rural legs alike, so a failing fridge is a phone call at the first drop rather than a write-off at the last.

Retailers and buyers

Keep control of the 3rd party fleet. See whether the carrier actually held temperature on your goods, on your data, independent of their telematics.

Carriers and distributors

Show the work. Documented performance per lane and per customer turns arguments about rejected loads into a shared, factual record.