Imagine a logistics company responsible for transporting vaccines across a sprawling network of distribution centers. Each trailer carries a payload worth millions—not just in monetary value, but in the lives it has the potential to save. For this company, every mile is a challenge. GPS tracking is essential to ensure timely delivery, but temperature monitoring is equally critical to maintain the integrity of the cargo.
Their solution? Emma, Surfact’s versatile IoT tracker, designed to simplify trailer tracking and guarantee peace of mind.
The Challenge: A High-Stakes Journey
One of our customers, a cold chain logistics provider, approached us with a pressing need. They managed a fleet of temperature-controlled trailers delivering pharmaceuticals to remote clinics and urban hospitals alike. Their main concerns:
- Ensuring consistent temperature monitoring during long trips.
- Real-time GPS tracking to stay on top of deliveries.
- Installing new systems without taking their fleet offline.
With tight deadlines and strict compliance standards, they needed a solution that could handle it all.
Emma: The Seamless Answer
Emma made an immediate impact. Its plug-and-play design meant the team could install trackers on each trailer without disrupting operations. No downtime. No complicated systems. Just effortless integration that started providing data within minutes.
With critical sensors for temperature, light, shock, and humidity, Emma became their eyes and ears on the road. They could monitor shipments in real time, ensuring the trailers stayed within the required temperature range. Instant alerts flagged anomalies like a temperature spike or an unexpected stop, giving the team the chance to act before problems escalated.
Precision and Control on the Road
Emma’s GPS functionality provided pinpoint tracking, with accuracy up to +/- 10 meters. For this customer, that meant more than just knowing where their trailers were—it meant optimizing routes, ensuring faster deliveries, and providing reliable ETAs to their clients.
On one occasion, Emma proved invaluable when a trailer’s cooling system malfunctioned mid-route. The team received a temperature alert, pinpointed the trailer’s location, and directed it to the nearest service station—all within minutes. The result? The shipment was saved, and the client’s trust remained intact.
Built for the Long Haul
Another advantage Emma provided was its up to two-year battery life, eliminating the need for frequent recharges. In addition, the rugged, waterproof design ensured it could endure tough conditions, from icy highways to humid storage docks.
Sustainability Meets Practicality
Emma’s sustainable construction, using recycled ocean plastics, resonated with the company’s mission to reduce its carbon footprint. By choosing Emma, they weren’t just improving operational efficiency—they were contributing to a greener future.
A Use Case That Speaks for Itself
This logistics provider is just one example of how Emma transforms challenges into success stories. By delivering real-time GPS tracking, precise temperature monitoring, and actionable insights, Emma empowers businesses to meet their customers’ demands with confidence and ease.
Today, this customer reports fewer delays, higher compliance rates, and a significant reduction in cargo loss. Emma doesn’t just track trailers—it helps businesses thrive.
What’s Your Trailer’s Story?
Whether you’re managing vaccines, seafood, or any other temperature-sensitive cargo, Emma is ready to simplify your operations and protect your shipments. Contact us today to learn how Emma can keep your cargo cool and your business on track.
